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About Spescom Limited
Communication is a fundamental component of business. Voice interactions combine with the exchange of data and images to enable operations and, importantly, interactions with clients and suppliers. Spescom Limited, a JSE-listed company founded in 1977, provides the technology, the expertise and the innovation necessary to transform basic connectivity into flexible and scalable business communication platforms that deliver competitive and strategic advantage.
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News
04 Aug 10-2010 COMMUNICATIONS TRENDS THAT REDEFINE THE CUSTOMER EXPERIENCE: THE NEXT-GENERATION 3-CLICK USER EXPERIENCE
By Paul Fick, MD of Spescom DataFusion, a specialist in end-to-end business communication and custom...
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04 Aug 10-NEW SOCIAL MEDIA PLATFORMS - HOW CAN CONTACT CENTRES LEVERAGE THEM?
We are in the midst of a communications revolution. New social media platforms have become a familia...
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04 Aug 10-MIGRATION FROM ORION TO LIBRA RECORDERS
Spescom DataVoice is proposing that all customers using Orion voice recorders from Spescom begin a p...
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04 Aug 10-Spescom Opens The Gate for Small and Medium Contact Centres to Compete
Setting up a contact centre with all the bells and whistles – even a small one with 10 seats – can c...
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15 Jun 10-AVERAGE HANDLE TIME (AHT) DOESN'T MATTER - MEETING THE CUSTOMER'S NEEDS IS FIRST PRIORITY
When you call a service department, do you care if the call lasts two minutes or three? The fact is,...
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Spescom DataVoice
Risk Mitigation & Workforce Optimisation
Spescom DataVoice solutions and services are tailored to support business processes within the transaction management environment.

Whether your concern is legal, security and governance requirements or performance management, workforce optimisation and quality assurance...
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Spescom DataFusion
Contact centre & enterprise communications solutions
Spescom DataFusion specialises in business communication and customer interaction solutions.

We provide world-class contact centre and enterprise telephony solutions and services to facilitate the management of high volumes of interactions, whether with customers or personnel.
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Spescom Media IT
Broadcasting solutions
Spescom MediaIT provides the solutions, services and enabling technologies that cover the broadcast value chain from image capture through to transmission.

More than two decades in the broadcast industry has garnered the company a reputation for excellence...
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Spescom Telecommunications
Telecommunications solutions
Spescom Telecommunications is a systems integrator for fixed and mobile telecommunications network operators; utilities; transportation and government communications backbones; and for carrier of carrier network operators’ transmission and access networks.

With 20 years’ experience in this sector, Spescom Telecommunications...
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NewTelcoSA
Carrier neutral co-location services
NewTelco South Africa is a one-stop shop for carrier-neutral co-location services provision. It provides an independent telecoms hub that offers local, regional and international carriers with a presence in South Africa the opportunity to interconnect with any other carriers subscribed to its hub - in a neutral setting.
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Spescom Uganda
Solutions specialist in East Africa
Spescom Uganda was launched in mid 2010 with the establishment of its headquarters in Kampala Uganda. It will leverage the business and technology expertise of the Spescom Group to the advantage of medium to large companies in East Africa....
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