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About Spescom Limited
Communication is a fundamental component of business. Voice interactions combine with the exchange of data and images to enable operations and, importantly, interactions with clients and suppliers. Spescom Limited, a JSE-listed company founded in 1977, provides the technology, the expertise and the innovation necessary to transform basic connectivity into flexible and scalable business communication platforms that deliver competitive and strategic advantage.
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News
18 Feb 10-OPINION PIECE: FROM CALL CENTRES TO MULTIMEDIA ROUTING TO NEXT GENERATION CONTEXT CENTRES - THE EVOLUTION OF THE CONTACT CENTRE
By Paul Fick, MD of Spescom DataFusion Twenty years ago, inbound call centres consisted of groups o...
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17 Feb 10-SPESCOM DATAFUSION INTRODUCES QPC's MANAGEMENT INFORMATION GATEWAY SOLUTION TO OPTIMISE BUSINESS OUTCOMES, DECISION-MAKING
MIG provides a single gateway for comprehensive, accurate and interrelated real time and historical ...
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DataVoice
Voice transaction & performance managments
Spescom DataVoice solutions and services are tailored to support business processes within the transaction management environment.

Whether your concern is legal, security and governance requirements or performance management, workforce optimisation and quality assurance...
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DataFusion
Contact Centre & enterprise communications solutions
Spescom DataFusion specialises in business communication and customer interaction solutions.

We provide world-class contact centre and enterprise telephony solutions and services to facilitate the management of high volumes of interactions, whether with customers or personnel.
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Media IT
Broadcasting solutions
Spescom MediaIT provides the solutions, services and enabling technologies that take the broadcast industry from image capture through to transmission.

More than two decades in the broadcast industry has garnered the company a reputation for excellence...
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Telecommunications
Telecomm solutions
Spescom Telecommunications is a systems integrator for fixed and mobile telecommunications network operators; utilities; transportation and government communications backbones; and for carrier of carrier network operators’ transmission and access networks.

With 20 years’ experience in this sector, Spescom Telecommunications...
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